Contact US: wyatt@chineseagent.com
61 East NanJing Road · The Bund, Shanghai
Home Service

From market research to last-mile delivery.

A coordinated set of services covering every step of your China engagement — refined over 25+ years across hundreds of foreign and domestic enterprises. Engage any service on its own, or stitch them together as an end-to-end programme under a single point of contact at our Bund office.

01 · Market entry & outreach

Getting you into the market.

The groundwork that turns a business plan into a credible, validated presence in China — research, strategy, exhibitions, and real-world product testing.

Market Research

Industry sizing, competitive landscape, distributor mapping, and channel benchmarking — the diligence that informs a credible China business case.

  • Sector & competitor analysis
  • Distributor and partner shortlists
  • Pricing, channel & market-share benchmarks

Entry Strategy

We refine your entry strategy to align with your business plan — choosing the right structure, partner, and sequencing for the Chinese market.

  • Go-to-market planning
  • Entity, JV & representative-office advisory
  • Phased rollout roadmaps

Exhibition Support & Marketing Assistance

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Exhibitions are a common — and proven — first step into the Chinese market, where you can converse directly with industry experts and grow your network. Using our network and experience, we facilitate the whole process, help you win orders on-site, and secure long-term development after the show closes.

1Before

Preparation

  • Recommend specialised exhibitions by industry and target market
  • Contact organisers and arrange the schedule to your requirements
  • Invite domestic potential partners to visit
  • Translate necessary documents
  • Arrange temporary importation of exhibited products

2During

On the floor

  • Accompany you and meet all direct / potential end-users & distributors
  • Resolve on-site trading, legal, invoicing & bidding matters to enable direct deals
  • Collect business cards of potential end-users & partners

3After

Follow-through

  • Secure and complete the deals settled during the exhibition
  • Keep tracking potential partners and help settle cooperation
  • Arrange further meetings as opportunities develop

Pilot Testing & Product Validation

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Startups often struggle to gain the credibility needed to penetrate the Chinese market. Our pilot-testing service secures pilot-run placements that showcase product performance under real-world conditions. We handle everything end-to-end — from matchmaking and introductions with trusted manufacturers, through logistics for product testing, to comprehensive, standards-compliant test reports.

  • Matchmaking with top-tier testing platforms & manufacturers
  • Logistics & coordination for product testing on the ground
  • Test results compliant with Chinese regulatory & industrial standards
  • Fast industry credentials to win sales partnerships & investor interest
02 · Sales, channel & marketing

Building & running your channel.

Through decades of relationship-building, E-HENG has become the authorized supplier to many Chinese manufacturers and laboratories — and entered nearly every university lab and major automobile factory's supplier system in China.

End-User Network & Support

ChineseAgent, together with E-HENG, has built a vast network of end users across China. Through cooperation with key partners — Thermo Fisher Scientific, PerkinElmer, ZEISS, Agilent Technologies, Shimadzu, Sartorius, Hamilton, MB Dynamics, HEAD acoustics, PCB Piezotronics, MTS Systems, Canon Electron and more — we have entered almost all university laboratories and the supplier systems of all large automobile factories in China.

  • 300+ bidding activities run with key partners last year
  • Authorized supplier to Chinese manufacturers & laboratories
  • Direct access to R&D teams at major OEMs (e.g. SAIC-GM, FAW-Volkswagen)

Wholesaler / Distributor & Partner Search

We facilitate partner search through our team of experts, agents, and consultants — supporting you fully from initial contact through to the signing of the final agreement with your partners or distributors. We can also select and introduce top sales experts to quickly build an efficient marketing and technical end-user support team.

SciLeads — our data partner

Containing the world's most accurate and comprehensive database of research scientists, SciLeads enables sales and marketing teams to identify, engage, and qualify their ideal prospects — making lead generation and market research simpler, more streamlined, and more efficient. Their 360° view of the ideal customer is trusted by some of the biggest names in the industry.

Direct & Online Sales Management

We help establish an effective, efficient, and flexible management system covering financial, storage, delivery, and after-sales service. Our knowledgeable staff conduct and manage direct or online sales, and we also supervise the sales processes of wholesalers and distributors — including VAT management.

  • Direct & online sales execution
  • Value-added tax (VAT) management
  • Lower human-resource & distribution expense

Wholesaler / Distributor Management

We design a distributor-management system based on your goals for the Chinese market, then apply your marketing plan with the highest standards and strict adherence to your wishes and government regulations. Our open management system helps you analyse industry trends and reallocate resources across markets.

  • Lowest costs & minimised market-entry risk
  • Open, analysable management system
  • Regulation-compliant channel operation

Chinese Website Development

A Chinese website ensures continuous development where language can be a barrier. With all product documents in Chinese, end-users understand your company better. Because of network restrictions, we recommend hosting within China so domestic users load your homepage faster with an easier interface — and we connect you with professional development partners to build it.

  • Localised, Chinese-language product content
  • In-China hosting for speed & reliability
  • Introductions to vetted web-development partners

After-Sales & Channel Recovery

For enterprises dissatisfied with their current distribution channels, we audit, restructure, and operate a better one — protecting brand and revenue continuity.

  • Channel audits & restructuring
  • Service & warranty support
  • Order management & financial assistance
03 · Operations, compliance & support

Running smoothly on the ground.

From customs clearance and end-to-end supply chain to people, payroll, capital, and intellectual property — the operational backbone that keeps your China business running.

Import / Export, Customs & Supply Chain

Located in Shanghai — China's largest logistics centre — we provide end-to-end supply-chain management that connects your products to customers on time while maximising logistical efficiency. Wherever your goods are, our management centre coordinates the full journey.

Customs ClearanceLetters-of-credit verification, document preparation, product inspections, regulatory advice & price checks.
StorageOur own warehouses inside and outside the bonded zones — saving money and time while keeping goods safe.
Easy ProcessingOn-arrival cutting, repacking, labeling and other light processing so products are ready to move.
Int'l & National LogisticsEfficient integration of international and domestic shipping for on-time, well-linked delivery.
HS ClassificationAccurate classification and declaration for scientific equipment, components and consumables.
Customs & Tax ConsultationGuidance on duties, inspection and clearance for a lawful, efficient entry.

Human Resource Management

We recruit, evaluate, and manage the most qualified candidates to represent your interests in China. If you aim to build your own sales team but are unsure how to find the right people, our thorough screening — written tests, interviews, background checks, and medical examinations — secures a reliable, honest, and stable workforce.

Payroll, Tax & Social Insurance

Individual taxes and social-insurance funds can be challenging. We sign employment, consulting and contract agreements with workers, and manage declarations and contributions to social security and insurance funds. We also offer comprehensive payroll management — pay calculation, distribution, individual income-tax declarations, contributions, and payroll reporting.

Investment & Capital Connection

Securing the right capital at the right time is critical for any start-up — and professional backing strengthens credibility with customers and partners. With our dedicated team, we connect start-ups to local and international investors. Combining our global network with outcome-driven success fees, our success is tied directly to yours — and we can act as a strategic, long-term investment partner, not just a source of cash.

Corporation Assistance

Once you have agreements with partners and distributors, we manage your wider company needs — industry research, organisation of distribution models, market research, pricing-strategy consulting, and allocation of market share. We also arrange face-to-face meetings and any other contact needed to facilitate the partnership.

Custom Service Office

We provide office facilities, meeting rooms and showrooms for rent — greatly reducing your working cost in China while promoting your corporate image. Our agents handle product-information enquiries, customer complaints, system support, transaction monitoring, and financial / non-financial transactions, following up with suppliers and initiating internal transfers, deposit booking, and FX booking.

Patent Application Assistance (CNIPA)

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When a startup enters the Chinese market, navigating the National Intellectual Property Administration (CNIPA) requirements can be daunting. ChineseAgent partners with leading local patent firms to coordinate every step of your China patent filing — from a comprehensive patent-landscape analysis and prior-art identification to crafting robust, CNIPA-compliant claims. Our team manages all translation and document preparation, submits your application electronically, and liaises directly with examiners on your behalf — so you can focus on product development while we handle the administrative complexity.

How we engage

A five-stage path from brief to first revenue.

Most engagements follow this rhythm — though stages can be re-sequenced or run in parallel depending on your timeline.

01

Discovery Brief

An NDA-protected conversation about your product, target sectors, and the specific China obstacle in front of you.

02

Scoped Proposal

A written proposal with milestones, fees, and named operators — typically within one Shanghai business day.

03

Diligence & Setup

Market validation, channel mapping, customs classification, and any required entity / VAT / regulatory setup.

04

Execution

Bilingual sales, customs clearance, warehousing, fulfilment, and installation support — coordinated from the Bund.

05

Run & Optimise

Quarterly reviews, channel optimisation, after-sales support, and gradual handover on your terms.

Sectors

Where we have the deepest networks.

Our distribution and customs work is concentrated in scientific, industrial, and precision-equipment categories — the sectors that built E-HENG's reputation over the last 25 years.

Scientific Instruments

Measurement, analytical, and testing equipment — including acoustic, optical, and electronic systems.

Industrial & Mechanical

Precision machinery, stud-welding, tyre re-treading, pneumatic conveying, and components.

Laboratory Equipment

For universities, contract research organisations, and corporate R&D centres across China.

Specialty & Lifestyle Goods

Italian truffles, premium illumination, and other category-leading consumer-adjacent imports.

Need help on a specific lane?

Send a one-paragraph brief — product, sector, the obstacle in front of you. We'll come back with a scoped proposal within one Shanghai business day. Select all of our services, or just the part you need.